Overview
International Foods Logistics Manager – London, Greater London
Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.
Summary
At M&S, we ‘re on a mission to bring our much-loved clothing, food, and home products to over 32 million customers worldwide, and we want you to help shape what’s next. As part of our International team, you’ll collaborate across cultures and countries, building inclusive partnerships and driving innovation. With ambitious plans to more than double our online retail sales, there’s never been a more exciting time to join us!
Do you love M&S Food and have a strong background in Logistics Operations?
All the details
We are looking for a Foods Logistics Manager to lead the daily operations of our international food logistics. This a pivotal role, which will involve ensuring seamless coordination across transportation, warehousing, and capacity planning, while maintaining compliance with our global food safety standards and import/export regulations.
This position will need to drive service excellence and cost efficiency, working closely with internal teams and external partners to resolve challenges, streamline processes, and champion continuous improvement across our international supply chain.
NB: Although this role is based at our Paddington Support Office a minimum of three days a week some overseas travel will be required to either our Distribution Centres in the UK or internationally.
What you’ll do
Your key accountabilities will include:
- Ensure logistics providers achieve operational Key Performance Indicators and the defined customer service levels through weekly / monthly / quarterly review
- Understand the cost base and manage the relevant logistics provider in line with the operating plan, supporting the delivery of the in year operating plan
- Own site capacities and capabilities on a week-to-week basis ensuring any constraints are fully understood and managed accordingly, acting as the day-to-day operational logistics contact for internal and external key partners
- Drive continuous improvement initiatives within our warehouse operations to improve cost efficiency, service quality, and safety, collaborating closely with onsite teams to implement solutions and foster an environment of evolving development
- Take accountability for the wholesale business by partnering effectively with key participants, handling order placement with the supply chain, and coordinating site-based shipping activities
Who you are
Your skills and experience will include:
- An in-depth understanding of Warehouse Operations within a food network or a similar environment and comfortable working within a time-pressured, constantly evolving environment
- Knowledge of Transport and International Freight operations and Third-Party Logistics (3PL)
- Strong financial foresight and budget management with the ability to identify and implement cost-saving initiatives
- Experience of working on and delivering strategic projects and making clear and concise decisions at pace
- Ability to initiate and build positive relationships with key business partners across multiple functions within the UK and Internationally
What’s in it for you?
Working at M&S means being part of something bigger – helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
Here are just a few of the benefits that make working here even more rewarding:
- 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation
- Competitive holiday allowance with the option to buy more
- Discretionary bonus schemes linked to your performance and ours
- Strong pension and life assurance to help plan for the future
- Tailored induction and training to support your development from day one
- Exclusive perks and savings through our M&S Choices portal
- Market-leading family policies, including parental, adoption and neonatal leave
- 24/7 wellbeing support, including virtual GP access and mental health services
- One paid volunteer day a year to support a cause that matters to you
Everyone’s welcome
We are ambitious about the future of retail. We’re reinventing, innovating and leading the industry into a more conscientious, inspiring digital era. We’re redefining how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen!
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
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IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
